Wednesday, June 13, 2012

The Low-down on Diablo 3's Real Money Auction House




As you may have heard by now, Diablo 3's Real Money Auction House is now available in the American Region. Blizzard has stated that the service will be available for the European region in the near future, however, no definite date has been given.

Blizzard has posted some important information concerning the use of the RMAH on the Battle.net blog and forums which I have included below:

Regional Auction Houses and Global Play

Players will only have access to the real-money auction house while playing in their home game region (Americas or Europe only), and characters created outside of your home region will not be able to buy, sell, or use items from any real-money auction house. Your home game region, along with which real-money auction houses you have access to, are determined by the country of residence registered to your Battle.net® account. By default, Battle.net will automatically determine the most appropriate real-money auction house for you, but players in some regions may be able to access auction houses for additional currencies in their region via the in-games Options menu.

Account Security Requirements

We also wanted to remind you of a few important security measures you'll be required to use in order to access certain real-money auction house features:

  • Those who wish to use PayPal™ (available in certain regions) to buy items or receive the proceeds of their auctions will need to sign up for our Battle.net SMS Protect service. With Battle.net SMS Protect, you'll occasionally receive a text message on your mobile phone when making PayPal-related transactions; this message contains a code that you must then enter to proceed with your transaction.
Even if you don't plan on using the real-money auction house, we encourage everyone to consider adding these extra layers of protection to their Battle.net account.

Commodities

The real-money auction house will initially launch with equipment trading only (i.e., weapons, armor, and other such gear) -- we'll bring commodities online as soon as possible. As mentioned earlier, we want to make sure that commodity trading remains quick, stable, and reliable. The team is hard at work on this, and we’ll provide another update once commodities are ready.

Item Delivery and "Processing" Purchases

Occasionally, players may have to wait for a period of time before an item or any commodities they purchased in the real-money auction house arrives in their "Completed" tab. While we expect a majority of real-money auction house purchases to be delivered to buyers immediately, in some circumstances, we will need to hold items for delivery while we conduct a review of the transaction. Held items will show as “Processing” until the review is complete.

And a post from the Battle.net forums:

Using Battle.net Balance And Paypay with RMAH

When selling or buying an item for the first time on the real-money auction house, please note that the in-game prompts you receive may in some cases not direct you to the appropriate destination web page to add an Authenticator or attach a PayPal account. We’ve highlighted these cases below and provided the appropriate locations to visit in order to attach an Authenticator for use with Battle.net Balance or to set up a PayPal account.

Players without an Authenticator who wish to use Battle.net Balance:

When attempting to sell an item on the real-money auction house for the first time, players who have not attached an Authenticator to their Battle.net account or set up PayPal for use with the real-money auction house will be automatically directed to the Battle.net website to set up a PayPal account (https://us.battle.net/account/d3/auction-house/landing.html).

If players prefer to use Battle.net Balance as the destination for their auction house proceeds (instead of PayPal), they will first need to attach a physical Battle.net Authenticator or Battle.net Mobile Authenticator app to their Battle.net account. To attach an Authenticator to your Battle.net account, visit: https://us.battle.net/account/management/ebalance-purchase.html. You can also charge up your Battle.net Balance at this location.

Players with an Authenticator who wish to use PayPal:

Players who already have an Authenticator attached to their Battle.net account and wish to use PayPal as the destination for their auction house proceeds but have *not* yet set up PayPal specifically for use with the real-money auction house will not be automatically redirected to the PayPal setup page as they should be. Please note that players will also need to set up Battle.net SMS Protect on their Battle.net account in order to use PayPal with the real-money auction house.
To set up PayPal for use with the real-money auction house, visit: https://us.battle.net/account/d3/auction-house/landing.html

To learn more about the auction house system (including how to select your currency), check out the comprehensive Auction House Guide and Auction House FAQ.



Source: Battle.net Diablo 3 Blog
Source: Battle.net Diablo 3 Forum



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